To start using Payhawk, you need to register your account either with an email invite sent by your Payhawk administrator or over the Active Directory.
To register your Payhawk account on the web portal with an email invite, use the email invitation you must have received from the administrator of your company's Payhawk account.
Registering with the email invite from Payhawk
To register your Payhawk account on the web portal:
Go to your inbox and open your main folder.
Find the invitation email for registering to Payhawk.
Open the email and click on Register.
Create a password for your Payhawk account. It must be at least eight characters long and must contain at least one special symbol (!@#$%^&*) and a number. Make sure there are no intervals before or after the password.
On the next screen, fill in your first name, last name, and mobile phone number including the country code starting with a + (plus). Click on Continue.
As a result, you will receive an SMS for verification on the mobile phone number you provided.
In the Confirm your phone number dialog, fill out the code from the SMS to verify your phone number.
After the verification is done successfully, you will be able to access Payhawk through your personal Payhawk account.
Notes on registering with an email invite
The email with the registration link must have come from a Payhawk administrator at your company.
The registration link is valid for 5 days. If you cannot register within that time, contact your company Payhawk administrator to resend the invite. If the registration link has expired, Payhawk cannot invite users or resend invites on behalf of your company's Payhawk administrators.
If you cannot find the email in your inbox, check your Spam folder. Alternatively, ask your system administrator for assistance.
If you haven't received the email invitation, ask the administrator of your company's Payhawk account to send you the registration email.